Shipping policy

Thank you for shopping with RareVaulto. We are committed to processing and shipping your orders as quickly and securely as possible. Please review our shipping policy below.

Order Processing

  • Orders are processed within 1–3 business days after payment has been successfully received.

  • Orders are processed Monday through Friday, excluding weekends and public holidays.

  • During periods of high demand, product launches, or holiday seasons, processing times may be slightly longer.

Once your order has been shipped, you will receive a confirmation email with tracking information (when available).

Shipping Times

Estimated delivery times are as follows:

Destination Estimated Delivery Time
United Kingdom 3–6 Business Days
Europe 5–10 Business Days
United States & Canada 7–20 Business Days
Australia & New Zealand 7–18 Business Days
Rest of the World 10–20 Business Days

Please note that these delivery estimates are not guaranteed and may vary due to customs processing, weather conditions, carrier delays, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on:

  • Delivery destination

  • Package size and weight

  • Selected shipping method

Any available free shipping promotions will be clearly displayed on our website.

Order Tracking

Tracking information will be sent via email once your order has been dispatched.

Please allow up to 48 hours for tracking information to become active after receiving your shipping confirmation.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost unless otherwise stated.

RareVaulto is not responsible for delays caused by customs clearance.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided, shipping delays or additional carrier charges may occur. RareVaulto is not responsible for packages delivered to incorrectly provided addresses.

If you notice an error in your shipping information, please contact us immediately before your order is shipped.

Lost or Delayed Shipments

If your package has not arrived within the expected delivery timeframe:

  1. Verify your tracking information.

  2. Check with neighbors or your local delivery carrier.

  3. Contact our customer support team.

We will work with the shipping carrier to investigate the issue and assist you whenever possible.

Damaged Packages

If your order arrives damaged:

  • Contact us within 48 hours of delivery.

  • Include your order number.

  • Provide clear photographs of the damaged packaging and product.

We will review your claim and arrange an appropriate resolution, which may include a replacement or refund where applicable.

Split Shipments

If your order contains multiple items, they may be shipped separately depending on product availability or warehouse location.

You will receive tracking information for each shipment when applicable.

Pre-Orders

Products sold as pre-orders will ship once they become available.

Estimated release dates are provided for reference only and may change due to manufacturer or distributor delays.

Orders containing both pre-order and in-stock items may be held until all items are available unless otherwise specified.

Delivery Issues

If your package is returned to RareVaulto due to:

  • Incorrect address

  • Failed delivery attempts

  • Refused delivery

The customer may be responsible for any additional shipping costs required to resend the package.

Contact Us

If you have any questions regarding shipping, please contact us:

RareVaulto

Email: contact@RareVaulto.shop

Phone: +1 (479) 345-1674

Business Address:
34 Overton Circle
LITTLE WALSINGHAM, NR22 5NQ

We appreciate your business and thank you for choosing RareVaulto.